Technology Optimization

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Enabling our clients to manage technology in a mature and effective manner

Manage technology improvements customized to clients’ needs based on well established standards including PMI, Six Sigma, PRINCE2, ITIL, COBIT and CMMI.

 

 

  • Strategic Alignment
  • Best Practice

Are you sure that your technology is optimized to best enable your business goals?  How can industry best practices elevate your game? Ensuring that your IT strategies are aligned with the business objectives is critical to your organization’s success. We help you understand your business partners objectives and help you prioritize your IT efforts and initiatives.

  • Assessment
  • Planning & Process Development
  • Service Level (SLA) Development

Are you meeting your customers service needs? How do you manage your services? Are you meeting your service level agreements (SLAs)? Let us assess your service processes and procedures, your skill sets and technology to help you identify areas for improvement. We can help you plan and implement a comprehensive and effective service program.

  • Alignment with Business
  • Prioritization Process
  • Metrics

How are IT initiatives and priorities established or modified? Does your technology governance model work? Do you have the right players at the table? We can help you build or improve, as well as measure, this critical component of business and technology alignment.

  • Quality Policy Development & Planning
  • Maturity Assessment
  • Quality Management

How do you manage quality? Are your customers satisfied with the quality they receive? How mature is your quality management office? We can help you develop your QMO or refine specific areas therein. Through an assessment of your QMO, a review of your quality policies, your processes and procedures, we can work with you to define a plan to implement improvements and measure their success.

  • Maturity Assessment
  • Methodology Design
  • Capabilities Build

Whether you are building a PMO for the first time or trying to elevate the maturity of your project management office, we have the expertise to help you. Our maturity assessment will not only gauge your overall PMO maturity but the maturity of your methodology, governance process, data, reports and tools. We have built methodologies from the ground up, being sensitive to the organization’s culture and project management team’s skill set. We have designed project and program governance processes and we have enhanced the reporting and data management capabilities of active PMOs. Let us help you make your PMO an essential part of your organization’s success.